Frequently Asked Questions

 

Q:  Can your buses use the bus lanes?

A:  All of our minibuses are able to use the bus lanes making your journey quicker and easier. 

Q: I sent you an e-mail an hour ago - when can I expect a reply ?

A: We aim to respond to your e-mail within 24 hours. Quite often, we respond within just a few hours. Bear in mind international time        differences. Also we deal with many enquiries. Help us to respond quickly by enclosing previous e-mail correspondence. Always quote your booking number that we give you on your first contact via E Mail.

We respond to ALL e mails If you have not heard from us, do check whether you supplied your e-mail address for reply. From time to time, e mails are returned to us as undelivered for a number of reasons and we cannot get our reply to you. If in doubt, give us a call.

For late bookings (ie less than 48 hours prior to departure) its advisable to telephone us to ensure availability.